Pig 'N Out
Address:
60 Henry Street
City:
Brooklyn, NY
Zip:
11201
Phone:
(718) 522-5547
Map:
Map
Cuisine:
Barbecue
2nd Cuisine:
Family Friendly
Area:
Brooklyn Heights
Finally GREAT BB
I ordered from this establishment for a private party (Superbowl Party) I was hosting. While placing my order with one of the owners, an order was brought back by one of the delivery people for the owner to review. He inspected it and excused himself briefly to address his kitchen staff. I inquired about this, and he responded that he takes the the quality of his food seriously. His establishment routinely requests food be returned to the restaurant if the customer is disatisfied so that he may point out the problems to the staff and rectify it for fututre orders to ensure it does not happen again. Likewise, if packaging is an issue for delivery (food doesn't stay fresh or warm), it can be addressed. I found this dedication refreshing. The party was a hit and everybody loved the food. Huge portions, great price, great attitude!
July 3, 2006, 5:05.05 am ET
Horrible Experie
The customer service is horrible at this place. My husband and I ordered delivery and not only was it wrong, but when I called they didn't even want to rectify the situation. They asked me to bring my food back and exchange it for the right order. Can you believe that?! What kind of restaurant says that? They did agree to come back eventually, but when they did, they asked for the original order - were they going to serve it to someone else? Why would they want it back? AND not only that but they called to harass me! I've never felt so horrible about a restaurant experience EVER. All of this and the food was not even good!!! I strongly recommend skipping this place!
January 22, 2006, 3:03.05 pm ET
I ordered from this establishment for a private party (Superbowl Party) I was hosting. While placing my order with one of the owners, an order was brought back by one of the delivery people for the owner to review. He inspected it and excused himself briefly to address his kitchen staff. I inquired about this, and he responded that he takes the the quality of his food seriously. His establishment routinely requests food be returned to the restaurant if the customer is disatisfied so that he may point out the problems to the staff and rectify it for fututre orders to ensure it does not happen again. Likewise, if packaging is an issue for delivery (food doesn't stay fresh or warm), it can be addressed. I found this dedication refreshing. The party was a hit and everybody loved the food. Huge portions, great price, great attitude!
July 3, 2006, 5:05.05 am ET
Horrible Experie
The customer service is horrible at this place. My husband and I ordered delivery and not only was it wrong, but when I called they didn't even want to rectify the situation. They asked me to bring my food back and exchange it for the right order. Can you believe that?! What kind of restaurant says that? They did agree to come back eventually, but when they did, they asked for the original order - were they going to serve it to someone else? Why would they want it back? AND not only that but they called to harass me! I've never felt so horrible about a restaurant experience EVER. All of this and the food was not even good!!! I strongly recommend skipping this place!
January 22, 2006, 3:03.05 pm ET